How I Can Help You

HCL Notes Application Development

HCL Notes application development has been an important part of my work at INECO since 1996.
Over the years, I have developed, adapted and maintained many different HCL Notes applications.

HCL Notes offers a wide range of possibilities. I am happy to think along with you about what is possible and translate your requirements into a practical solution that fits your organisation.

My starting point is simple: an application should do what you need it to do, be pleasant to work with and be easy to maintain.

HCLSoftware Certified Associate Developer – Notes/Domino 14
More about my certifications

Are you looking for an HCL Notes developer? Even if you still know the software as Lotus Notes or IBM Notes, you have come to the right place.

Read more about my expertise as an HCL Notes specialist

Some examples

Since 1996, I have developed, adapted and maintained a wide variety of HCL Notes applications.
Here is a small selection:

• Document databases
• Track & Trace applications
• Workflow applications
• CRM applications
• Risk analysis applications
• Reporting tools
• Online ordering applications for machine parts
• Websites
• Invoicing applications
• Event planners
• Helpdesk applications
• Various Domino administration tools
• Migration databases
• Electronic patient record (EPR) applications
• Document processing
• Insured persons administration
• Claims processing
• Leave request applications
• Interfaces with SQL backends
• Accident reporting
• Complaint management applications
• Dynamic testing and examination applications
• E-mail monitoring and processing

And that is just a selection of what is possible.

Do you have an existing application that needs to be adapted or extended, or would you like to have something new developed? I am happy to think along with you.

General Software Development

Although developing and maintaining HCL Notes applications is still my main area of work, I am increasingly asked to help with software development outside the HCL platform as well.

I can help with that too. I have experience with Microsoft Visual Studio, including C# and VB.NET, as well as web technologies such as PHP, JavaScript, HTML5 and CSS. I also work with other programming languages, including Python.

In practice, this can involve adapting or extending existing Visual Basic applications, developing websites, themes and plug-ins in PHP, developing applications in Python, or solving problems in existing source code.

You can find more information on General Software Development.

HCLSoftware Certified Associate Developer – Notes/Domino 14 (image)

Are you looking for an HCL Notes developer (Lotus Notes developer or IBM Notes developer)?

Then get in touch with me.

HCL Domino Administration

You can leave the HCL Domino administration of your environment to me with confidence.

I have been working with HCL Notes and HCL Domino since 1996 and have experience with both small and large environments.

I help organisations with installing, configuring, securing, maintaining and monitoring HCL Domino servers and applications.
I can also provide support when there is temporarily or structurally no in-house Domino specialist available.

How can I help you?

Installation and configuration

• Installing and configuring HCL Domino servers
• Installing and managing HCL Notes clients
• Automating Notes client installations
• Installing and managing HCL Domino Administrator and HCL Domino Designer
• Configuring and optimising Domino settings
• Installing and managing related products, such as HCL Traveler and HCL Sametime

Security and access management

• Registering and managing users
• Renewing and managing certificates
• Managing users, groups and roles
• Setting and checking access rights
• Supporting you in securing data and applications
• Implementing and checking security measures, including encryption

Performance and maintenance

• Monitoring server performance and activity
• Analysing server and user activity
• Performing updates and maintenance
• Identifying and resolving performance issues
• Managing and optimising database load

Data management

• Managing Domino databases
• Migrating databases between servers
• Managing and optimising replication
• Optimising database layouts
• Converting and exchanging data with other systems
• Implementing and maintaining integrations with other systems

Support and troubleshooting

• Analysing and resolving technical issues
• Supporting users and internal IT teams
• Investigating server and application problems
• Performing technical and server-related tasks

Remote or on-site administration

Not every organisation needs a full-time Domino administrator.

In a large environment, Domino administration can be a full-time role, while in a smaller environment, a few hours per week may sometimes be sufficient.

That is why I like to look at what your environment actually needs.
Administration can be provided remotely or on-site, on a regular basis or whenever needed.

We can agree on either an hourly basis or a fixed number of hours. Support is also available through a support contract.

The underlying infrastructure too

In larger organisations, HCL Domino administration is often separated from the management of the underlying infrastructure.

For example, a system administrator or infrastructure team may manage the Windows or Linux server, storage and network infrastructure, while the Domino administrator focuses on Domino and Notes.

In smaller organisations, these responsibilities often overlap.

My core activities are HCL Domino administration and development, but where practical, I can also support you with the administration of the underlying systems and infrastructure.

More information can be found under INECO – General System Administration.

HCL Domino Consultant

As an HCL Domino consultant, I help organisations with technical challenges, implementations and improvements related to HCL Domino and HCL Notes.

I don’t just look at the technology. I focus primarily on what your organisation actually needs.

Ultimately, my advice should contribute to your organisation’s objectives and result in a solution that works in practice.

My specialisation is HCL Domino and HCL Notes.

Thanks to my broad experience in IT and software development, I can also think along with you and provide support with other technical challenges.

How can I help you?

Depending on the situation, I can help with, for example:

Agile

INECO Support Contract

No Domino specialist in-house?

Not every organisation needs its own HCL Notes or HCL Domino specialist. But when something goes wrong, it is reassuring to have someone you can call who knows the technology and understands how your environment works.

With an INECO Support Contract, you have an experienced specialist available when you need one.

You are not just buying technical support, but also availability and continuity. Time is reserved for your organisation, and support contract customers receive priority when scheduling work.

The benefits

• Availability – time is reserved for your organisation.
• Priority – support contract customers receive priority when scheduling work.
• Lower support costs – support covered by the contract is more cost-effective than ad-hoc support.
• Discount on additional work – depending on the contract, you may receive a discount on work outside the contract.
• Flexible support – support can be provided remotely or on-site.
• Broad support – the contract is not limited to HCL Notes and HCL Domino. By agreement, I can also help with other ICT-related issues within my area of expertise.

Since 2015, my support contracts have therefore not been limited to HCL Notes products. This allows me to tailor the service to what your organisation actually needs.

A support contract that suits your needs

You can choose from different forms of support, both remotely and on-site. The two can also be combined.

For example:

1 hour of remote support + 8 hours of on-site support

The current options and rates can be found in the table below.

Off-Site Support *

* Off-site means remote support by means of e-mail, telephone, computer or work from home.
** Prices as of 16/02/2026

On-Site Support *

* On-site means support at your location.
** Prices as of 16/02/2026

How does the support work?

You can report questions and incidents by email or telephone.

During office hours, the response time is a maximum of 4 hours. Within that time, I will let you know that the incident is being handled.

A normal incident will be resolved within 48 hours or, if that is not possible, escalated. If an incident needs to be escalated, I will discuss the expected time frame and any additional costs with you beforehand.

This is a response time and a target for resolution, not a guarantee that every technical problem will be resolved within 48 hours.

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The practical arrangements

A support contract should above all be clear and practical. Therefore, there are a few straightforward rules:

• Different contract types can be combined.
• Hours for remote support cannot be carried over to the following month.
• On-site support hours can be accumulated up to a maximum of 4 days per month.
• Accumulated on-site hours can also be used for remote support.
• Unused hours are not refundable.
• Work outside the contract is charged at the applicable hourly rate, with a minimum of one hour per incident. This will always be discussed with you beforehand.
• I will determine, in consultation with you, whether a request or activity falls within the scope of the contract.

Holidays, illness and availability

A support contract is provided on a best-effort basis. I therefore cannot guarantee that every problem will be resolved within a specific time frame.

If I know in advance that the agreed response time cannot temporarily be guaranteed due to, for example, holidays or illness, I will let you know as soon as possible. Where possible, I will offer an alternative.

This could mean temporarily involving another specialist or deducting the affected period from the invoice.

Contract period and invoicing

A support contract has a minimum term of six months.

After that, either party can terminate the contract with one month’s notice.

Invoices are issued monthly in arrears.

Don’t need a Domino specialist for a full week?

That’s perfectly fine.

A support contract can be particularly useful for smaller organisations. You don’t need to employ a specialist for a problem that may only occur a few times a month. Instead, you have an experienced specialist available when you need one.

And because I work across development, administration and consultancy, I can look beyond simply fixing a technical problem.

A problem with an application? I can investigate it.
A Domino server that needs attention? I can help.
An old application that needs to be modified? I can work on it.

One point of contact for your Domino environment.

Want to know more?

Would you like to know whether a support contract is right for your organisation? Or would you simply like to discuss what you actually need?

Feel free to contact me for an informal, no-obligation discussion.